PRIVACY POLICY
In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), we hereby inform you that the entity responsible for this website is:
IDENTITY: “DETECTALO INVESTIGACION E INTELIGENCIA SL.”
TAX ID (C.I.F. / N.I.F.): B93859536
REGISTERED ADDRESS: CALLE COLON 42 1º, 03700 DENIA (ALICANTE), SPAIN
TELEPHONE: +34 647 70 60 03
EMAIL: info@detectalo.com
REGISTRY DETAILS:
GENERAL TERMS OF USE OF www.detectalo.com
1. IDENTIFICATION.
These general terms of use (hereinafter, “GTU”) govern access to and use of the website under the domain www.detectalo.com (hereinafter, “Website”), owned by “DETECTALO INVESTIGACION E INTELIGENCIA SL.”, hereinafter DETÉCTALO Investigadores y Criminólogos, provided with Tax ID (CIF) No. B93859536, with registered office at CALLE COLON 42 1º, 03700 DENIA (ALICANTE), registered in the Commercial Registry, telephone +34 647 70 60 03, and email info@detectalo.com. Other identifying details are set out in the Legal Notice made available to the User who browses or interacts through the Website.
Should you have any questions or queries regarding access to and use of the Website or any clause of these General Terms of Use, you may contact us using the contact details provided.
2. PURPOSE.
These General Terms of Use (hereinafter, “GTU”) govern the access, browsing, and use of the Website accessible through the domain www.detectalo.com, as well as the liabilities arising from the use of its contents—understood as texts, graphics, drawings, designs, code, software, photographs, music, videos, sounds, databases, images, expressions, and information, as well as any other creation protected by national legislation and international treaties on intellectual and industrial property.
The main purpose of the Website is to provide corporate information on DETÉCTALO Investigadores y Criminólogos, as well as to enable direct contact with the company through forms.
Access to the Website by the User is free of charge, without prejudice to the fact that the use of certain services may require prior registration or the contracting of specific services, which shall be subject to their own terms and conditions.
Using the Website grants the condition of User and implies full and unreserved acceptance of each and every provision included in these GTU in the version published at the time of access. Therefore, if you do not agree with any of the terms set forth herein, you must refrain from using this Website.
DETÉCTALO Investigadores y Criminólogos reserves the right to modify these GTU at any time without prior notice. Likewise, DETÉCTALO Investigadores y Criminólogos reserves the right to suspend, interrupt, or cease operating the Website at any time. Consequently, the User must read the GTU carefully each time they intend to use the Website.
By “use of the Website”, it is understood any User who accesses and navigates the Website, regardless of whether they complete contact forms, register, sign up, subscribe, report incidents, or submit comments among the available features.
3. CONDITIONS OF ACCESS AND USE OF THE WEBSITE AND CONTENT.
Access to the Website and the Content included therein does not imply any guarantee regarding the suitability of the Website and its Content for particular or specific purposes of the User.
DETÉCTALO Investigadores y Criminólogos may establish additional limitations and/or conditions for the use of and access to the Website and its Content, which must be observed by the User in all cases.
3.1. Access and Use of the Website.
Unless otherwise provided, the use of the Website shall be free of charge, without prejudice to the connection cost through the telecommunications network contracted by the User.
The User declares to be at least eighteen years of age, and is aware and expressly and voluntarily accepts that the use of the Website is carried out under their sole and exclusive responsibility.
In order to register and access specific services or restricted areas of the Website, the User must be over 18 years old and provide truthful, accurate, complete, and updated information.
Registered Users shall be responsible at all times for the custody of their passwords, assuming full liability for any damages that may arise from their improper use, transfer, disclosure, or loss.
The User undertakes to notify DETÉCTALO Investigadores y Criminólogos immediately of any event enabling the unauthorized use of identifiers and/or passwords, such as theft, loss, or unauthorized access, in order to proceed with their immediate cancellation.
Registered Users may not transfer or assign, under any circumstances, their registered user status or access credentials to third parties.
Participation in forums, comments, reviews, or any other interactive space on the Website must comply with these terms of use. DETÉCTALO Investigadores y Criminólogos reserves the right to remove any content that is offensive, illegal, or contrary to these conditions.
The User undertakes to comply with these GTU, as well as with any special warnings or instructions contained on the Website, and to act at all times in accordance with the law, good customs, and the requirements of good faith. The User shall refrain from using the Website in any manner that could prevent, damage, or impair its normal operation, or infringe upon the rights or property of DETÉCTALO Investigadores y Criminólogos, its suppliers, distributors, other Users, or third parties in general.
Specifically, and without limiting the general scope of the obligations assumed above, the User undertakes:
Not to use the Website for illegal, unlawful purposes or contrary to the provisions of these GTU, good faith, and public order.
Not to introduce, store, or disseminate on or from the Website any information or material that is defamatory, libelous, obscene, threatening, xenophobic, pornographic, promoting terrorism, inciting violence or discrimination based on race, sex, ideology, religion, or that in any way violates public order, fundamental rights, public liberties, honor, privacy, or the image of third parties, and applicable law in general.
Not to introduce, store, or disseminate through the Website any computer program, data, virus, code, or any other electronic or physical device capable of causing damage to the Website, its services, or systems and networks belonging to DETÉCTALO Investigadores y Criminólogos, any User, suppliers, or third parties.
Not to impersonate other users, provide false or inaccurate data, or perform any action that may mislead as to identity. Not to introduce, store, or disseminate through the Website any content that infringes upon intellectual or industrial property rights or rights of third parties. Not to reproduce, copy, distribute, make available, or publicly communicate website contents without express authorization from the rights holder. Not to engage in spam, unauthorized advertising, or mass emailing through Website forms.
3.2. Access and Use of Content.
The Content of the Website is made available to the User with information originating from both proprietary and third-party sources.
DETÉCTALO Investigadores y Criminólogos makes every effort to ensure that the Content is of the highest possible quality and reasonably up to date, but does not guarantee the usefulness, accuracy, completeness, relevance, and/or timeliness of the Content.
4. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS.
All contents of the Website—including, but not limited to, texts, documents, photographs, drawings, graphics, images, icons, technology, software, databases, audio files, video files, graphic design, source code, and other elements (hereinafter, the “Content”)—as well as trademarks, trade names, or other distinctive signs, are the exclusive property of DETÉCTALO Investigadores y Criminólogos or of third parties who have authorized their use, all being protected by intellectual and industrial property laws.
Under no circumstances shall it be understood that any license is granted or that any waiver, transmission, or assignment of such rights is made, nor is any right conferred, particularly regarding alteration, exploitation, reproduction, distribution, or public communication of such Content without prior express written authorization from DETÉCTALO Investigadores y Criminólogos or the relevant rights holders.
The User may only view and use the Content for personal and private use; its use for commercial or professional purposes, as well as its modification, copying, reproduction, adaptation, or translation, in whole or in part, is strictly prohibited without authorization.
Failure to comply with this clause may result in corresponding legal actions in defense of the legitimate rights of DETÉCTALO Investigadores y Criminólogos and lawful copyright owners.
These GTU do not transfer any intellectual or industrial property rights over the Website or its components, and any reproduction, transformation, distribution, public communication, extraction, reuse, or forwarding by any means is expressly prohibited to the User, except where legally permitted or authorized by the rights holder.
5. EXCLUSION OF WARRANTIES AND LIABILITY.
5.1. Disclaimer of Warranties and Liability for Website Operation.
DETÉCTALO Investigadores y Criminólogos does not guarantee the availability or continued operation of the Website, nor of its services or Content, nor that the existing content is up to date. Consequently, it shall not be held liable under any circumstances for damages of any nature arising from:
Lack of availability or accessibility to the Website.
Interruptions in Website operation, computer glitches, telephone failures, disconnections, delays, or blocks caused by deficiencies or overloads in telecommunications lines or the Internet.
Damages caused by third parties through unlawful intrusions beyond the control of DETÉCTALO Investigadores y Criminólogos.
DETÉCTALO Investigadores y Criminólogos shall carry out, provided that no circumstances render it impossible or difficult to execute, all efforts aimed at correcting errors, restoring communication, and updating contents as soon as it becomes aware of any issues.
Likewise, DETÉCTALO Investigadores y Criminólogos does not guarantee the technical reliability of its Website or access to its pages, remaining similarly exempt from liability for damages arising from such causes.
Furthermore, DETÉCTALO Investigadores y Criminólogos is not responsible for security errors or deficiencies that may occur through the use of an outdated or insecure browser by the User.
Although DETÉCTALO Investigadores y Criminólogos implements technical and organizational security measures to protect the Website, it does not guarantee the complete absence of viruses or other harmful elements introduced by third parties that could cause alterations to the User’s computer system (software/hardware) or documents.
DETÉCTALO Investigadores y Criminólogos shall not be held liable for any damages that may arise from the unauthorized access by third parties to user browsing details, nor for the use that users or third parties may make of the Website Content.
5.2. Disclaimer of Warranties and Liability for Content.
DETÉCTALO Investigadores y Criminólogos does not guarantee the reliability, usefulness, truthfulness, accuracy, completeness, or timeliness of the Content. The User acknowledges that use of the Website and its Content is carried out under their sole responsibility.
In particular, DETÉCTALO Investigadores y Criminólogos shall not be liable for decisions or actions taken or omitted by the User based on information provided on the Website, nor for damages suffered as a result of actions founded solely on information obtained therein.
5.3. Disclaimer of Liability for Third-Party Services Linked on the Website.
The Website may make link devices available (such as links, banners, buttons) allowing access to websites managed by third parties.
DETÉCTALO Investigadores y Criminólogos does not market or endorse the products/services available on linked sites, nor does it assume liability for information contained therein or damages arising from access thereto.
5.4. Disclaimer of Liability for User Conduct.
DETÉCTALO Investigadores y Criminólogos shall not be liable for damages resulting from the use made by Users of the Website, its Content, or services in violation of these GTU or applicable law.
6. HYPERLINKS.
Those intending to establish hyperlinks between their website and this Website must comply with the following conditions:
Prior authorization is not required when the hyperlink merely permits access to the Website homepage without reproducing it in any way. Any other form of hyperlink requires express written authorization from DETÉCTALO Investigadores y Criminólogos.
The web page establishing the hyperlink must not contain unlawful or illicit information contrary to morality, good customs, or public order. DETÉCTALO Investigadores y Criminólogos reserves the right to block unauthorized links.
7. ACTIONS IN CASE OF BREACH.
DETÉCTALO Investigadores y Criminólogos reserves the right to exercise all legal actions available by law to demand liabilities arising from breach of any provision of these GTU by the User.
8. SEVERABILITY.
Should any clause contained in these GTU be declared null, void, or ineffective, such declaration shall not affect the validity of the remaining clauses, which shall remain binding between the parties.
9. PRIVACY POLICY AND COOKIES.
The processing of personal data is governed by our Privacy Policy and the installation of cookies by our Cookie Policy, both available on the Website.
10. NOTIFICATIONS.
For notification purposes, DETÉCTALO Investigadores y Criminólogos designates as contact address that specified in the Legal Notice.
The email address provided by the User during any registration process shall be used by DETÉCTALO Investigadores y Criminólogos for notifications. The User is required to keep their contact details updated.
11. APPLICABLE LAW AND JURISDICTION.
These GTU shall be governed by Spanish legislation.
For any dispute relating to the conditions of use and access to this Website, the parties submit, expressly waiving any other jurisdiction that might correspond to them (unless mandatory statutory provisions establish otherwise), to the competent Courts and Tribunals.
DENIA, 04/09/2026
Informative note: this privacy policy must be inserted on a page located in the footer of the website named “Privacy Policy”. All website forms collecting personal data must feature a checkbox stating “I have read and accept the privacy policy”.
PRIVACY POLICY
This Privacy Policy complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), Organic Law 3/2018 of December 5 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), as well as any replacing or implementing regulations.
Our organization is committed to protecting your personal data. Personal data provided is necessary to render our services and is processed lawfully, fairly, and transparently, ensuring appropriate security against unauthorized or unlawful processing and accidental loss, destruction, or damage through technical and organizational measures.
Through this document, we wish to offer you transparent and accurate information regarding the processing of your personal data.
I.- DATA CONTROLLER
IDENTITY: DETECTALO INVESTIGACION E INTELIGENCIA SL.
TAX ID (C.I.F. / N.I.F.): B93859536
REGISTERED ADDRESS: CALLE COLON 42 1º, 03700 DENIA (ALICANTE), SPAIN
TELEPHONE: +34 647 70 60 03
EMAIL: info@detectalo.com
DATA PROTECTION OFFICER (DPO): dpo@procoden.es
II.- RECIPIENTS OF PERSONAL DATA
- Personal data provided will not be transferred to third parties unless specified in specific treatments.
- Optionally, for contracting cloud computing services and/or email, communication, and related IT services, personal data may be:
Transferred to IT service providers located within the European Economic Area (EEA), or
Where service providers are located outside the European Economic Area (EEA), international data transfers will comply with applicable regulations. In particular, for providers located in the United States, such transfers may rely on the EU-U.S. Data Privacy Framework (https://www.dataprivacyframework.gov), recognized by the European Commission on July 10, 2023, or Standard Contractual Clauses approved by the European Commission.
- Optionally, to public administrations and authorities when required by statutory obligations.
III.- LEGAL BASIS FOR DATA PROCESSING
For each specific processing activity, we will inform you of the legal basis that legitimizes it.
IV.- RIGHTS OF THE DATA SUBJECT
4.1. RIGHT OF ACCESS
The right to obtain confirmation as to whether or not personal data concerning you is being processed and, if so, access to the personal data and details regarding processing purposes, categories of data, recipients, retention periods, the right to rectification/erasure, and the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).
4.2. RIGHT TO RECTIFICATION
The right to request rectification of inaccurate or incomplete personal data. When providing personal data, you guarantee its accuracy and undertake to inform us of any updates.
4.3. RIGHT TO ERASURE
The right to request the deletion of your personal data when, among other reasons, it is no longer needed for the purposes for which it was collected or when consent is withdrawn. Erasure shall not apply where processing is required for compliance with legal obligations or the defense of claims.
4.4. RIGHT TO RESTRICTION OF PROCESSING
The right to request that the processing of your personal data be suspended or restricted in specific circumstances established under the GDPR.
4.5. RIGHT TO WITHDRAW CONSENT
The right to withdraw consent previously granted by checking “I have read and accept the privacy policy” at any time. Withdrawal does not affect the lawfulness of processing carried out prior to its withdrawal.
4.6. RIGHT TO DATA PORTABILITY
The right to receive personal data you provided in a structured, commonly used, and machine-readable format and transmit it to another controller when processing is based on consent and carried out by automated means.
4.7. RIGHT TO OBJECT
The right to object to the processing of your personal data based on legitimate interests, unless compelling legitimate grounds exist or for the defense of claims.
4.8. RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY
If you consider your data processed improperly, you may contact us or lodge a complaint with the Spanish Data Protection Agency (AEPD):
https://www.aepd.es
4.9. EXERCISE OF RIGHTS
You may exercise your rights by writing to the postal address indicated above or via email to info@detectalo.com, attaching in both cases a copy of your ID/Passport or equivalent documentation.
V.- SECURITY MEASURES
The controller applies technical and organizational measures appropriate to guarantee confidentiality, integrity, and availability of data.
VI.- DATA PROCESSING ACTIVITIES
6.1. GENERAL PROVISIONS
Personal data requested is adequate, relevant, and limited to what is necessary in relation to processing purposes, complying with the principle of data minimization. Refusal to provide mandatory data would prevent providing the requested service.
6.2. BASIC PROCESSING ACTIVITIES
CONTACT FORM
Personal data provided in the contact form will be used solely to respond to inquiries or requests for information and manage the resulting relationship.
The legal basis legitimizing this processing is express consent given by ticking “I have read and accept the privacy policy”.
Data will not be transferred to third parties, except under legal obligation or when necessary for service delivery. Data will be retained for two years from the last communication, unless longer legal obligations apply.
BUDGET / QUOTE REQUEST FORM
Personal data will be processed to prepare and send the requested quote and handle communications related thereto.
The legal basis is the data subject’s consent and/or our legitimate interest in managing the quotation request, formalized by ticking “I have read and accept the privacy policy”.
No third-party transfers are anticipated, except under legal obligation or when required for service provision through data processors (such as IT providers or financial entities) bound by processing contracts.
Data will be retained as long as necessary to manage the quote request and in accordance with statutory limitation periods.